Welcome to Frankboltoni! These Terms and Conditions govern your use of our website, frankboltoni.com, and your purchase of products from our online store. By accessing our website or making a purchase, you agree to be bound by these terms. Please read them carefully before proceeding.
1. General Terms
1.1 Acceptance of Terms: By accessing and using frankboltoni.com, you accept and agree to be bound by these Terms and Conditions, our Privacy Policy, and any other policies or guidelines posted on our website.
1.2 Eligibility: You must be at least 18 years old to use our website or make a purchase. By using our website, you represent that you are of legal age to form a binding contract.
1.3 Account Registration: To make a purchase, you must create an account on frankboltoni.com. You agree to provide accurate and complete information during the registration process and to keep your account information updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
2. Products and Orders
2.1 Product Descriptions: We strive to provide accurate and detailed descriptions of our Butterfly Light Fixtures and Butterfly Lamps. However, we do not warrant that the product descriptions or other content on our website are accurate, complete, reliable, current, or error-free. If a product offered by Frankboltoni is not as described, your sole remedy is to return it in unused condition.
2.2 Pricing: All prices are listed in the currency specified on our website and are subject to change without notice. We reserve the right to modify prices at any time, but changes will not affect orders that have already been placed.
2.3 Order Acceptance: Your receipt of an order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right to accept or decline your order for any reason at any time. If we cancel your order after your payment has been processed, we will issue a refund for the amount charged.
2.4 Payment: We accept various forms of payment as indicated on our website. By submitting your payment information, you authorize us to charge the applicable payment method for the total amount of your order, including any applicable taxes and shipping fees.
2.5 Shipping and Delivery: We will ship your order to the address provided during checkout. Shipping times and costs vary based on the destination and shipping method selected. While we strive to meet estimated delivery times, we are not responsible for delays caused by shipping carriers or unforeseen circumstances.
3. Returns and Refunds
3.1 Return Policy: We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return it within 30 days of delivery for a full refund or exchange, subject to the terms outlined in our Delivery and Returns policy.
3.2 Return Process: To initiate a return, please contact our customer service team at [email protected]. Returned items must be unused, in their original packaging, and in the same condition that you received them. Custom-made or personalized items are not eligible for return.
3.3 Refunds: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed within 7-10 business days and a credit will be applied to your original method of payment.
4. Intellectual Property
4.1 Ownership: All content on frankboltoni.com, including text, graphics, logos, images, and software, is the property of Frankboltoni or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from our website without our prior written permission.
4.2 Trademarks: Frankboltoni and other trademarks, service marks, and logos displayed on our website are the registered and unregistered trademarks of Frankboltoni. You may not use any trademark, service mark, or logo without our prior written consent.
5. Limitation of Liability
5.1 Disclaimer: Frankboltoni provides our website and products on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, regarding the operation of our website or the information, content, materials, or products included on our website.
5.2 Limitation of Liability: To the fullest extent permitted by law, Frankboltoni disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. Frankboltoni will not be liable for any damages of any kind arising from the use of our website or products, including but not limited to direct, indirect, incidental, punitive, and consequential damages.
6. Indemnification
You agree to indemnify, defend, and hold harmless Frankboltoni, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from your use of our website or products, your violation of these Terms and Conditions, or your violation of any rights of another.
7. Governing Law and Dispute Resolution
7.1 Governing Law: These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Frankboltoni is based, without regard to its conflict of law principles.
7.2 Dispute Resolution: Any dispute arising out of or relating to these Terms and Conditions or your use of our website or products shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted in the jurisdiction in which Frankboltoni is based. You agree to waive any right to participate in class actions or consolidated arbitrations.
8. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on our website, and your continued use of our website or products constitutes your acceptance of the revised terms.
9. Severability
If any provision of these Terms and Conditions is deemed invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect.
10. Entire Agreement
These Terms and Conditions, together with our Privacy Policy and any other policies or guidelines posted on our website, constitute the entire agreement between you and Frankboltoni regarding your use of our website and products.
Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact our customer service team at [email protected]. We are here to assist you and ensure your experience with Frankboltoni is enjoyable and satisfactory.
Thank you for choosing Frankboltoni. We appreciate your business and look forward to serving you.